Welcome to our Frequently Asked Questions (FAQ) page. Here you'll find answers to questions that are currently being asked about Pointe Scientific and its products and services.
We're committed to keeping this site as up-to-date and relevant as possible. If you have a question that is not listed, type your question in the 'Ask a Question' box. We will read these daily and respond to your inquiry as soon as possible. We will also use your questions to improve the content of this page by adding them to the FAQ or amending existing FAQ as needed. Your contributions to our FAQ page are very much appreciated.
You can find this information in our Documentation Library.
Contact our Technical Support Team.
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Yes. LabCheck QC™ is offered to all Pointe Scientific customers. To learn more about the benefits of this free service, click here.
Contact our Customer Service Team.
Yes we do. Pointe Scientific is pleased to offer a limited amount of samples to qualified individuals or institutions. To learn more, click here.
Please contact our Customer Support Team to receive the Certificate of Analysis you need.
Please choose one of the following links:
Yes. For more information on the services we can offer you, please click here.
Yes. We offer the number of tests per kit for our instrument specific reagents.
Yes. We ship to over 75 countries worldwide!
Please contact our Technical Support Team to find out which instrument applications are available.